Sunday 15 December 2013

Hani Masgidi

Best Practices in Automotive Service and After Sales

For those in the automotive sales industry, business excellence extends far beyond making the initial deal. In fact, most profits ultimately stem from quality automotive service and after sales care. Not only do these offerings increase revenue on their o... Read >

Call Center Abbreviations

Copyright (c) 2008 Hani MasgidiIn the contact center industry we come across a lot of abbreviations and expressions that are used very often without having a clear definition about them. He You will find a list of these expressions with their definitions ... Read >

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